Denton Wilde Sapte

After the merger between Denton Hall and Wilde Sapte to form Denton Wilde Sapte a strategic decision was made within the Facilities Management Team to realign the contractors utilised. Denton Hall had previously utilised Lynx Security and Wilde Sapte had inherited Securicor following the acquisition (by Securicor) of Grays Security UK.

On this basis the combined contract was tendered in the early part of 2002. After an extremely thorough evaluation of the various companies invited to tender we are delighted to confirm that Executive Secure Services were awarded the contract for the five properties that form the office space for Denton Wilde Sapte.

For Executive the award of this contract was more about trying to look at a different way of operating the service that was required. We were adamant that in our mind this would not merely be a change of uniform for the staff , or a different style of invoice for our customer. This was about re-engineering a contract – making the service one that was equal across every building and creating a framework of support form outside and ownership from within of the relevant areas within our control.

Naturally there was some initial cynicism from the staff previously employed by Lynx and Securicor. However, we worked hard at every level to ensure that the attitude within the newly combined team changed from day one of contract commencement.

Indeed, three months after we started the contract a serious flood could have created untold damage to a number of archived documents. The whole team worked tirelessly as a unit to ensure that any damage was limited. Their efforts even received praise from the Managing Partner.

This is a true reflection of how our staff can work together given the correct framework and illustrates fully their commitment to our customers. It also illustrates, we believe, that Executive Secure Services can make a significant positive difference to the way contracts are operated.